Documentation

Need help getting started, or are you stuck on one thing you're trying to do but can't figure out? Here are some resources that may help.


FAQ

How do I create a Flipside account?

When you first launch Flipside, you will be asked to enter your email address and an account creation link will be sent to you.

Why can't I log into my account?

If you are having problems logging into your Flipside account through the website, you can recover your password through our forgot your password page.  If you’re still not able to access your account, contact support.

I'm looking for a feature that you don't currently have

If you’re looking for a specific feature that we don’t currently have, make a feature request on our contact page

I want to use custom assets, but don't want to make them myself

You can find assets like characters, sets and props to integrate into your Flipside productions from a variety of sources, including the Unity Asset Store, SketchfabTurbosquid, Daz3D, and others.

How do I get my content out of Flipside?

To view your content on a computer so you can stream or screen capture your camera output, cast to a computer with the Flipside Broadcaster companion app.  If you are on Rift, Flipside's Desktop Interface will display your camera output and give you additional control/options.

How do I get my content if I don't have a PC?

If you're on Quest, you will need a Widows PC and Flipside Broadcaster, our free companion app. Your cast can be sent to any PC anywhere. For those without access to a Widows PC, you can use your headset's casting or recording features, but you will be limited to your POV.

If you are on Mac, stay tuned we're working it.



What headsets does Flipside work with?

Flipside works with the Quest 2 and 3, Quest Pro, Rift S, and Pico 4 headsets and is available on the Meta Quest, Meta Rift, and Pico VR app stores.

Where can I download Flipside?

You can download Flipside from the Meta QuestMeta Rift, and Pico VR app stores.

Why can't I install Flipside?

If you’re unable to install Flipside, check your internet connection. If connectivity is not an issue, contact the app store you are downloading from.

How do I use Flipside Creator Tools?

Flipside Creator Tools is a plugin for the Unity game engine. To create custom assets for Flipside, download Unity and Flipside Creator Tools. More information here.

Where do I download Flipside Creator Tools and Flipside Broadcaster?

Once you are logged into the Creator Portal on the Flipside XR website, you can download Flipside Creator Tools and Flipside Broadcaster through the Downloads tab.

How do I report a problem?

You can report a problem in Flipside by choosing Help from the main menu then clicking on the Report a Problem button when the Tutorials panel opens. You will be able to describe the problem and the submission will include additional information about your session to help us see what went wrong. Click here for complete instructions.

You can also report a problem by contacting us, or get support from the Flipside community Discord server.

How do I get my content if I don't have a PC?

If you're on Quest or Pico, you will need a Widows PC and Flipside Broadcaster, our free companion app.  Your cast can be sent to any PC anywhere.  For those without access to a Widows PC, you can use your headset's casting or recording features, but you will be limited to your POV.

If you are on Mac, stay tuned we're working it.

I can't get my content to show in OBS Studio

To livestream or record video of your Flipside content, Quest and Pico users will need Flipside Broadcaster, our free companion app, to cast their content to a PC along with any livestreaming or screen capturing software like OBS Studio.

Some users are running into issues when trying to add a Video Capture Device source in OBS Studio. This is a known issue with OBS Studio. If you are running into this, please follow the steps below:

  1. Open Flipside Broadcaster.
  2. In OBS Studio, instead of adding Video Capture Device as the source, add Game Capture as a source.
  3. In the Game Capture Properties window, as the Mode, select Capture specific window, then select Flipside Broadcaster as the Window.
  4. Now you should see Flipside Broadcaster in OBS studio and can start streaming or recording video!
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This documentation was generated by the My App Documentation Project. We're always open to new contributions *wink* *wink*